Mining your organization for ideas

	FailCon encourages startups to admit mistakes, learn from each other | Help desks change with the times
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	Mining your organization for ideas Idea management can help your organization stay competitive. Here are 10 best practices for getting the most from it. Read More RESOURCE COMPLIMENTS OF: EMC IT's Next Transformation To remain competitive organizations need to manage the relationship between IT and the business. Megatrends like virtualization, consumerization, cloud computing, and mobility are forcing a new model for operating IT. Read the interactive guide to learn more. In this Issue FailCon encourages startups to admit mistakes, learn from each other INSIDER Help desks change with the times Zynga lays off workers, closes Boston studio PayPal to reorganize, cut 325 jobs RESOURCE COMPLIMENTS OF: LogMeIn LogMeIn Central: Automate, Monitor and Manage PCs. LogMeIn lets you Monitor and Manage PCs, deliver patches and updates to multiple PCS simultaneously. Central helps IT deliver seamless support that keeps employees productive and up and running. LogMeIn Central - automate routine tasks and do more. Free Trial FailCon encourages startups to admit mistakes, learn from each other The fourth year of FailCon was held on Monday, October 22 in San Francisco. The conference has grown since the first year it was held, when organizers had to call in personal favors to get tech startup employees to speak and admit their mistakes. Read More INSIDER Help desks change with the times Research firm Gartner is predicting the demise of the help desk, but tech support veterans say reports of the death of the help desk are greatly exaggerated. Insider (registration required) Read More WEBCAST: LogiXML Enhance Transparency in Private Equity & Alternatives Learn how Neuberger Berman met growing customer demand by enhancing reporting. Using agile BI technology, the company was able to quickly build an on-demand portal enabling investors to view real-time indicators such as Net Asset Value, diversification, and geographic performance. Learn More. Zynga lays off workers, closes Boston studio Zynga is cutting about 5 percent of its workforce, and is "sunsetting" 13 of its older games, the company's founder and CEO Mark Pincus said Tuesday in a note to employees. Read More PayPal to reorganize, cut 325 jobs Internet payments company PayPal will cut 325 jobs as part of a company-wide reorganization, its president said Monday. Read More
	BEST PLACES TO WORK -- CALL FOR NOMINATIONS Is your IT department a great place to work? Our 20th annual Best Places to Work in IT report will honor 100 organizations that offer great benefits, salaries and opportunities for training and advancement, as well as interesting projects and a flexible and diverse work environment. Nominate an organization now through Dec. 13, 2012. SHARK TANK OF THE DAY And THESE are the people who will be doing BYOD? Support pilot fish gets an email early one morning from one of the company's high-level managers: Is something wrong with our phone line? CAST YOUR VOTE IN THIS WEEK'S QUICKPOLL Microsoft's pricing of its Surface RT tablet was called 'aggressive' by some analysts, 'mystifying' by others, even as they remained skeptical that it's low enough to make inroads on the dominant player, Apple's iPad. What do you think -- is Microsoft's Surface tablet pricing competitive with the iPad? NEW COMPUTERWORLD JOB BOARD Search multiple listings now and get new job alerts as they are posted.
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