At Kepner-Tregoe, Proactive Problem Management is built around a core tool we call "Incident Mapping" – a means of visualizing the incident and mapping out "the event". Learn more >> White Paper | Presented by Kepner Tregoe Put an end to firefighting with Proactive Problem Management Proactive problem management is the ability to focus on eliminating the systemic, recurring incidents that cause your organization the greatest aggravation. This methodology is typically applied:   During a postmortem review of major outages/incidents During live facilitation addressing major incidents As a component of a Continuous Service Improvement program   It is time to put an end to firefighting - Download the whitepaper to learn more! Learn more Email not displaying correctly? View it in your browser. SUBSCRIPTION SERVICES You are subscribed as jonsan98@gmail.com If you do not wish to receive any future mailings from CSO Online Online Resources, unsubscribe. When accessing content promoted in this email, you are providing consent for your information to be shared with the sponsors of the content. Please see our privacy policy for more information. © 2019 | CSO Online | 492 Old Connecticut Path | Framingham MA 01701 | csoonline.com.