What if you could deliver precise answers to any question directly to customers and within the agent workflow? Would that increase CSAT and decrease MTTR? Download the Guide to Intelligent Search for Customer Support to learn how AI gives you the power to deliver outstanding customer experiences.
How many different databases are in your environment? Not just individual instances, but how many different platforms (Oracle, Microsoft SQL Server, DB2, SAP, MySQL, PostgreSQL, MongoDB, Cassandra), structures (relational, non-relational), infrastructures (cloud, on-premise, hybrid, Database as a Service), editions and IP models (proprietary, open source) do you maintain in your environment?
What steps should you take to enable the effective and secure use of public cloud services? According to Gartner, "CIOs need to ensure their security teams are not holding back cloud initiatives with unsubstantiated cloud security worries. Instead, they should encourage their teams to apply imagination and energy to develop new approaches to securely and reliably leverage the benefits of SaaS, PaaS and IaaS."
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