Computerworld Daily Shark | | | | | This seasoned ex-mainframer is sailing smoothly toward retirement by managing a factory's AS/400, until a hardware issue turns very bad -- and it looks like he's sunk. Read More ▶ | | | | | Case Study: Nuance Barclays Wealth and Investment Management is a leading global wealth manager, the UK's largest and among the top 10 globally. Its passion towards the delivery of world class customer service and an outstanding client experience was a key motivator in the decision to implement voice biometrics-based client verification. Read More ▶ | | Healthcare IT vendor decides to improve its corporate IT help desk's productivity by rolling out a new approach to user support called Smart Help -- and it's not helping. Read More ▶ | | | | | White Paper: Nuance Download this new whitepaper to see how they're using biometric technologies to provide customers with dramatically better experiences while realizing efficiency and security gains. Read More ▶ | | Sign up for our popular daily newsletter. You'll get Computerworld's top stories, first thing in the morning. We deliver breaking news and in-depth features on topics like Windows 10 and enterprise mobility, as well as authoritative analyses of moves made by tech companies like Google, Microsoft, Apple, IBM and HP. Sign up now ▶ | | AGENDA is the business leadership conference focused on driving your business forward in changing times. AGENDA18 will bring together more than 300 senior technology leaders and business stakeholders to share best practices, learn new techniques and engage in digital leadership training. Don't miss out: Register now ▶ | | Get ongoing access to our exclusive Insider content — in-depth articles available only to Insider members. You get access not only to Computerworld's Insider content but to selected Insider content from InfoWorld, CIO.com, Network World, CSO, and other IDG publications. Sign up at no cost today! ▶ | | | |
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