Do you understand your company's personality?

	Paul Glen: Motivating the mercenaries | Thornton May: Reflections on inflections
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	Do you understand your company's personality? Corporate culture may matter even more to your project's success than ROI does. Here's how to work with it rather than against it. Read More WHITE PAPER: LogMeIn Five Tips for Improving Customer Experience This paper conveys how the pressure to increase customer satisfaction metrics with less funding will increase as companies look for new ways to differentiate their services and reduce customer churn. Learn More. Learn More In this Issue Paul Glen: Motivating the mercenaries Thornton May: Reflections on inflections Sony Computer Entertainment of America CEO Jack Tretton resigns Trust issue looms large for tech companies capitalizing on personal data Bold visions, bad ideas: 10 attempts to reinvent the world that flopped WHITE PAPER: LogMeIn Selection Criteria for Remote Support Tools This guide details the factors that impact the purchasing decision of a remote support tool and provides a checklist for use as you work through your remote support solution selection process. Learn More Paul Glen: Motivating the mercenaries To get your projects done, you'll need to motivate your people to perform, no matter where their loyalties lie. Read More Thornton May: Reflections on inflections Every day, contemporary executives confront a series of inflection points, where received wisdom is no longer adequate. Read More WHITE PAPER: LogMeIn Measuring Customer Satisfaction with Support Services This HDI Research Corner report reveals the findings from 264 support organizations that provide technical support for the services or products used by customers. Learn More Sony Computer Entertainment of America CEO Jack Tretton resigns President and CEO of Sony Computer Entertainment America Jack Tretton will step down effective March 31 the company announced Thursday. Read More Trust issue looms large for tech companies capitalizing on personal data As tech companies increasingly rely on analyzing and selling user data to boost revenue, trust is emerging as one of the defining issues of the year for the IT sector. Read More Bold visions, bad ideas: 10 attempts to reinvent the world that flopped Every startup founder dreams of changing the world, and sometimes it works. But more often, even the best ideas run into resistance and obstacles from unexpected sources. Read More
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